Measures to take if your QuickBooks connection has been lost

QuickBooks is an accounting software renowned for its cloud accounting which lets you access your account from anywhere using a computer, tablet, and even mobile. QuickBooks can create accounting reports which can be used to analyze the business performance at any instant. These features are being constantly improved with every update QuickBooks brings. Even after countless endeavors by the intuit.inc, QuickBooks can experience the ill effects of errors. One such error can restrict you from accessing your company file; every time you try, you’ll see that the QuickBooks connection has been lost.

If you saw this error in your QuickBooks, continue to peruse the blog beneath to know the actions you can take to dispose of it from your QuickBooks.

Professionals are just a dial away; reach them for any help regarding the issue 24/7 at +1-800-579-9430.

About this error

Once affected by this error, your QuickBooks will be unable to open the company file or make any changes. Your connection will break every time you try to connect to your company file, and you’ll see an error box with a message, “Connection to the company file has been lost. Your QuickBooks will crash every time this error flashes on your screen.

Triggers

There are several reasons for this error occur. Some of them are listed below-

  • Unstable internet connection (Non-wired), which is possible because of faulty hardware
  • Power saving mode is running on your computer
  • The firewall is restricting QuickBooks from accessing the network
  • The permissions of the folder carrying your file.

Resolutions

You can try the solutions mentioned below to rectify this error-

Solution 1- Turn off all power-saving modes

To access the power-saving modes, you’ll have to open the Power management settings of your computer. Refer to the steps below-

  1. Click on the Windows Start button and type the Power option in the search panel.
  2. Make sure sleep, hibernation, and standby modes are turned off.

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Solution 2- Check the connection; if your file is accessed through a portable device.

If you are accessing the file through a portable device, make sure it is connected to the system. Reconnect it to your computer. Try saving other files on the drive to check that it can store files. Also, check if has sufficient storage needed to keep the files.

Solution 3- Change the folder permissions

Navigate to the folder that carries your company files and follow the steps below-

  1. Right-click on the folder, then select properties from the option.
  2. Under the Security tab, click Edit.
  3. Select QBDataServiceUserXXfrom the list. (XX denotes the version)
  4. Click the Full Control checkbox in permissions and then tap Allow.
  5. Click on apply and then hit Ok.

Solution 4-Restart your Database server manager service

  1. Press Windows + Ron your keyboard simultaneously.
  2. Type Services.mscin the Run window.
  3. You’ll see many processes running on your PC. Lookout for files named QuickBooksDBXX(XX denotes the year of QuickBooks).
  4. Right-click on the process and select Restart.

These solutions will help you to terminate this error.

That finishes up this blog which attempted to cover each part of your query. We expect now you realize why the QuickBooks connection has been lost in your computer. You are outfitted with solutions that will assist you with rectifying the issue.

If you are still looking for advice from experts, reach out to a professional at+1-800-579-9430.

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